Privacy Policy
Last updated: August 5, 2026
Who We Are
Brooklyn Beach Design LLC ("BBD," "we," "us," or "our") is a web design and digital marketing agency based in Palm Desert, California. We build websites, manage social media accounts, run advertising campaigns, and provide reputation management services for small businesses.
This Privacy Policy explains how we collect, use, and protect information when you visit our website (brooklynbeachdesign.com), use our services, or interact with any website we build or manage on behalf of our clients.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and business details when you contact us or fill out a form
- Billing and payment information when you purchase our services
- SMS consent preferences if you opt in to receive text messages
- Any other information you choose to provide in communications with us
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Cookies section below)
How We Use Your Information
- To provide and improve our services
- To respond to your inquiries and communicate with you
- To process payments and send invoices
- To send service-related notifications
- To send marketing communications (only with your consent)
- To send SMS messages (only with your explicit opt-in consent)
- To analyze website traffic and improve user experience
- To comply with legal obligations
SMS Communications
If you opt in to receive SMS messages from us or from any client business we manage:
- Consent is never a condition of purchase or service
- Message frequency varies
- Message and data rates may apply
- Reply STOP to opt out at any time
- Reply HELP for help
We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes.
Cookies and Tracking
We use cookies and similar tracking technologies for purposes such as analytics, advertising, security, and remembering preferences.
You can control cookies through your browser settings, though disabling cookies may affect site functionality. Full details are available in our Cookie Policy.
Third-Party Services
We use the following categories of third-party services that may collect data:
- Website analytics & performance measurement — traffic analysis, visitor behavior insights, and site performance reporting
- Advertising, retargeting & conversion tracking (pixels) — ad delivery, campaign measurement, retargeting, and conversion attribution
- Heatmap, session-recording & UX analytics — page interaction analysis, usability review, and user experience improvement
- Tag management — deployment and management of tags, pixels, and tracking scripts
- Call tracking — phone call attribution, source tracking, and campaign performance measurement
- Email marketing & CRM — contact management, email communications, lead tracking, and customer relationship management
- Chat / messaging widgets — live chat, messaging, support, and visitor communication features
- Embedded media — video players, maps, social feeds, and similar embedded content that may set their own cookies
- Online scheduling / booking — appointment scheduling, calendar availability, booking, and related reminders
- Reputation & review management — review collection, review display, feedback management, and reputation monitoring
- Security, CDN & bot protection — site security, abuse prevention, bot detection, and reliable content delivery
- Payment processing — secure payment handling, fraud prevention, and transaction processing
and other similar third-party services we may use to operate and improve the site.
Each provider in these categories has its own privacy policy. We are not responsible for their practices.
Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (hosting, email, payment processing)
- Law enforcement or government agencies when required by law
- Our clients, when you interact with a website or service we manage on their behalf
Data Security
We implement industry-standard security measures including HTTPS encryption, security headers, bot protection, and access controls. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Opt out of SMS messages by replying STOP
California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information below.
Data Deletion
To request deletion of your personal data, use the contact form on our main website. We will process your request within 30 days.
Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, please use the contact form on our main website.
Brooklyn Beach Design LLC
Scott Pam, Owner
Palm Desert, CA
(760) 550-9496